Large
20-01-2009, 05:43 PM
VOLUNTARY SAFETY RECALL CAMPAIGN #2A08
2005 AND 2006 GSX-R1000 MOTORCYCLES
FRAME REINFORCEMENT BRACE INSTALLATION/FRAME REPLACEMENT
Dear Suzuki Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor
Vehicle Safety Act. Suzuki Motor Corporation has decided that an issue related to motor
vehicle safety may arise with respect to some model year 2005 and 2006 GSX-R1000
motorcycles. According to our records, you are the owner of one of these motorcycles.
Why is Suzuki conducting this recall?
Suzuki has received reports of cracking or breakage of the motorcycle frame in certain
extreme situations where unusually high stress is placed on the frame, such as collisions
involving the front wheel/fork assembly.
Suzuki has also received reports of cracking or breakage of the frame behind and below the
steering neck when the motorcycle is subjected to repeated hard landings from hazardous
maneuvers such as extreme or extended wheelies or other stunts. Suzuki believes that this
type of driving activity is reckless — and illegal when performed on a public roadway — and
does not condone it. If the frame becomes broken during this type of extreme use, a crash
could occur.
While ordinary operation of the motorcycle does not create a risk of cracking or breakage of
the frame, Suzuki has decided voluntarily to conduct this Safety Recall to minimize the
potential for frame cracking or breakage in the circumstances described above.
What will Suzuki do?
Your Suzuki dealer will inspect the relevant area of the frame for cracks. The illustration on
page 2 shows the area to be examined for cracks. If no cracks are found, a frame
reinforcement brace will be attached to the frame using bolts and epoxy adhesive. The brace
is aluminum and very lightweight (less than 2 pounds). It is very slender and fits underneath
the top spar of the frame behind and below the steering neck. The appearance, performance
and handling of your Suzuki remain unchanged with the reinforcement brace installed.
The service to inspect your frame and install the reinforcing brace takes approximately 3 hours
to complete, and your motorcycle will have to be left at the dealership overnight so that the
epoxy adhesive that is used can cure. The service will be performed at no cost to you for parts
or labor.
How do I receive the fastest possible service?
Suzuki understands that your riding time is precious. Our suggestion is to work closely with
your authorized Suzuki dealer to get the Recall service scheduled as quickly as possible. When
you pick up your serviced motorcycle, please allow a few extra minutes for your dealer to
prepare and complete the necessary paperwork with you.
If you have special circumstances, discuss them with your Suzuki dealer. Suzuki understands
that some customers may have difficult circumstances to overcome in bringing their
motorcycle to the dealership for the Recall service. We have asked your Suzuki dealer to work
closely and flexibly with you to arrange solutions for your special requests. Please remember
however, that each dealership has its own limitations in providing special assistance due to
dealership location, available time and staff size. Your dealer can also consult with Suzuki
regarding other alternatives.
What motorcycles are excluded from this Recall?
Any motorcycle with a frame modified in such a manner that the reinforcement brace could
not be installed is excluded from this Recall.
This Recall is being undertaken voluntarily and not pursuant to the vehicle warranty. The
acceptance or exclusion of any vehicle for the service and installation described above shall
not be construed as modifying or waiving the terms of the vehicle warranty in any respect.
Should cracks be found during the inspection, the frame will be replaced with a new frame
that has the reinforcement brace installed (see exclusions at the bottom of this page).
To reassure your confidence in your Suzuki GSX-R1000, Suzuki will provide a five year
warranty on your frame and the frame reinforcement brace beginning on the date of
installation by your dealer.
Your Suzuki dealer has been provided with specific and complete instructions regarding the
Recall service. Your local Suzuki dealer can provide the fastest responses to your questions
or concerns about the Recall service. You may also contact the American Suzuki Customer
Service Department for assistance at 714-572-1490. You will need to have your Vehicle
Identification Number ready when calling.
Locating an Alternate Dealer
Suzuki dealers can be located on the internet at www.suzukicycles.com or by calling the
Customer Service number listed above.
Customer Reimbursement
If your motorcycle is included in the Safety Recall and you have paid for the repair or
replacement of the frame due to cracking or breakage of the frame in the relevant area, you
may be eligible for full or partial reimbursement. Suzuki’s reimbursement plan covers the
following motorcycles: all 2005 and 2006 model year Suzuki GSX-R1000 motorcycles. Please
note the following for which Suzuki may exclude reimbursement:
• The cost of repairs to correct damage resulting from crashes, accidents, or other similar
incidents will not be reimbursed.
• Only repairs that are the subject of the Safety Recall are reimbursable. Additional expenses
such as towing, rental, accommodations, property damage repairs, etc. will not be
reimbursed.
• Reimbursement may be limited to suggested list price on parts and the Suzuki published flat
rate time allowance.
• An owner will not be eligible for reimbursement if the expenses for repairs are incurred more
than 10 days after the date of the last owner notification letter sent by Suzuki.
• Reimbursement claims may also be excluded when adequate documentation is not
submitted by the claimant. Your authorized Suzuki dealer will request an original or copy of
your receipts for the repair or replacement work done, and your owner notification letter.
To obtain information or request reimbursement, contact your Suzuki dealer or the American Importer.
2005 AND 2006 GSX-R1000 MOTORCYCLES
FRAME REINFORCEMENT BRACE INSTALLATION/FRAME REPLACEMENT
Dear Suzuki Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor
Vehicle Safety Act. Suzuki Motor Corporation has decided that an issue related to motor
vehicle safety may arise with respect to some model year 2005 and 2006 GSX-R1000
motorcycles. According to our records, you are the owner of one of these motorcycles.
Why is Suzuki conducting this recall?
Suzuki has received reports of cracking or breakage of the motorcycle frame in certain
extreme situations where unusually high stress is placed on the frame, such as collisions
involving the front wheel/fork assembly.
Suzuki has also received reports of cracking or breakage of the frame behind and below the
steering neck when the motorcycle is subjected to repeated hard landings from hazardous
maneuvers such as extreme or extended wheelies or other stunts. Suzuki believes that this
type of driving activity is reckless — and illegal when performed on a public roadway — and
does not condone it. If the frame becomes broken during this type of extreme use, a crash
could occur.
While ordinary operation of the motorcycle does not create a risk of cracking or breakage of
the frame, Suzuki has decided voluntarily to conduct this Safety Recall to minimize the
potential for frame cracking or breakage in the circumstances described above.
What will Suzuki do?
Your Suzuki dealer will inspect the relevant area of the frame for cracks. The illustration on
page 2 shows the area to be examined for cracks. If no cracks are found, a frame
reinforcement brace will be attached to the frame using bolts and epoxy adhesive. The brace
is aluminum and very lightweight (less than 2 pounds). It is very slender and fits underneath
the top spar of the frame behind and below the steering neck. The appearance, performance
and handling of your Suzuki remain unchanged with the reinforcement brace installed.
The service to inspect your frame and install the reinforcing brace takes approximately 3 hours
to complete, and your motorcycle will have to be left at the dealership overnight so that the
epoxy adhesive that is used can cure. The service will be performed at no cost to you for parts
or labor.
How do I receive the fastest possible service?
Suzuki understands that your riding time is precious. Our suggestion is to work closely with
your authorized Suzuki dealer to get the Recall service scheduled as quickly as possible. When
you pick up your serviced motorcycle, please allow a few extra minutes for your dealer to
prepare and complete the necessary paperwork with you.
If you have special circumstances, discuss them with your Suzuki dealer. Suzuki understands
that some customers may have difficult circumstances to overcome in bringing their
motorcycle to the dealership for the Recall service. We have asked your Suzuki dealer to work
closely and flexibly with you to arrange solutions for your special requests. Please remember
however, that each dealership has its own limitations in providing special assistance due to
dealership location, available time and staff size. Your dealer can also consult with Suzuki
regarding other alternatives.
What motorcycles are excluded from this Recall?
Any motorcycle with a frame modified in such a manner that the reinforcement brace could
not be installed is excluded from this Recall.
This Recall is being undertaken voluntarily and not pursuant to the vehicle warranty. The
acceptance or exclusion of any vehicle for the service and installation described above shall
not be construed as modifying or waiving the terms of the vehicle warranty in any respect.
Should cracks be found during the inspection, the frame will be replaced with a new frame
that has the reinforcement brace installed (see exclusions at the bottom of this page).
To reassure your confidence in your Suzuki GSX-R1000, Suzuki will provide a five year
warranty on your frame and the frame reinforcement brace beginning on the date of
installation by your dealer.
Your Suzuki dealer has been provided with specific and complete instructions regarding the
Recall service. Your local Suzuki dealer can provide the fastest responses to your questions
or concerns about the Recall service. You may also contact the American Suzuki Customer
Service Department for assistance at 714-572-1490. You will need to have your Vehicle
Identification Number ready when calling.
Locating an Alternate Dealer
Suzuki dealers can be located on the internet at www.suzukicycles.com or by calling the
Customer Service number listed above.
Customer Reimbursement
If your motorcycle is included in the Safety Recall and you have paid for the repair or
replacement of the frame due to cracking or breakage of the frame in the relevant area, you
may be eligible for full or partial reimbursement. Suzuki’s reimbursement plan covers the
following motorcycles: all 2005 and 2006 model year Suzuki GSX-R1000 motorcycles. Please
note the following for which Suzuki may exclude reimbursement:
• The cost of repairs to correct damage resulting from crashes, accidents, or other similar
incidents will not be reimbursed.
• Only repairs that are the subject of the Safety Recall are reimbursable. Additional expenses
such as towing, rental, accommodations, property damage repairs, etc. will not be
reimbursed.
• Reimbursement may be limited to suggested list price on parts and the Suzuki published flat
rate time allowance.
• An owner will not be eligible for reimbursement if the expenses for repairs are incurred more
than 10 days after the date of the last owner notification letter sent by Suzuki.
• Reimbursement claims may also be excluded when adequate documentation is not
submitted by the claimant. Your authorized Suzuki dealer will request an original or copy of
your receipts for the repair or replacement work done, and your owner notification letter.
To obtain information or request reimbursement, contact your Suzuki dealer or the American Importer.